Response Time: Under 60 Secs

Customer Guidance Desk

Find instant troubleshooting workflows or connect directly with our active support line.

Independent Guidance

Advisory Assistance Portals

Select an issue layout below to consult immediately with our live agents

Account Support

Manage profile settings and subscription items.

Call 033 3054 0351

Hardware Sync

Setup guides for physical items and TV boxes.

Call 033 3054 0351

Billing Details

Review upcoming statements and payment terms.

Call 033 3054 0351

Network Status

Troubleshoot local broadband speed drops.

Call 033 3054 0351

Privacy Controls

Keep user accounts secure and updated.

Call 033 3054 0351

Streaming Support

Get alternative insights for viewing channels.

Call 033 3054 0351
Connectivity Options

Compare High-Speed Alternatives

Explore average industry rates and packages. Call our agents to cross-verify local lines.

Lite Fibre Starter

£24/ month

38 Mbps

Reliable Everyday Speed

  • Ideal for light browsing
  • Unlimited data allowance
  • Standard Hub included
Click to Call
033 3054 0351
Most Selected Plan

Ultrafast Stream Pro

£34/ month

150 Mbps

Optimized for Multi-Screen 4K

  • Perfect for home working & smart tech
  • Low-latency streaming stability
  • Includes Smart Router upgrade
Click to Call
033 3054 0351

Gigabit Entertainment TV

£49/ month

900 Mbps

Hyper-Fast Structural Fiber

  • Heavy concurrent downloading
  • Zero buffering guarantee
  • Priority support routing
Click to Call
033 3054 0351